About Us

Melbourne's Plumbing Experts
Since 2007

A family-owned business built on trust, quality workmanship, and genuine care for our customers and community.

FlowRight team at work
Our Story

Built on Honest Work & Fair Prices

FlowRight Plumbing was founded in 2007 by Michael Lawson, a third-generation plumber who grew up watching his father and grandfather serve the Melbourne community with integrity and skill.

What started as a one-man operation working out of a single van has grown into one of Melbourne's most trusted plumbing companies, with a team of 12 licensed professionals and a fleet of fully-stocked service vehicles.

Despite our growth, we've never lost sight of the values that built this business: honest pricing, quality workmanship, respect for your home, and genuine care for every customer. When you call FlowRight, you're not just hiring a plumber — you're gaining a partner you can trust for life.

What Drives Us

Our Mission & Values

Our Mission

To deliver plumbing solutions that exceed expectations, on time and on budget, while treating every home and business as if it were our own.

Our Vision

To be Melbourne's first-choice plumbing partner — known for reliability, innovation, and an unwavering commitment to customer satisfaction.

Our Promise

Upfront pricing with no hidden fees. Guaranteed quality workmanship. If we don't deliver, we make it right — no questions asked.

Our Core Values

Integrity

Transparent pricing and honest advice — always.

Excellence

We never cut corners. Quality is non-negotiable.

Care

We treat your home with the respect it deserves.

Community

Proudly local, actively giving back to Melbourne.

Our Team

Meet the Experts

Every member of our team is fully licensed, police-checked, and committed to delivering the highest standard of workmanship.

Michael Lawson

Michael Lawson

Founder & Master Plumber

With over 25 years in the trade, Michael founded FlowRight with a simple mission: deliver honest, quality plumbing at fair prices. He holds a Master Plumber license and personally oversees every major project.

Rachel Kim

Rachel Kim

Operations Manager

Rachel ensures every job runs smoothly from booking to completion. With a background in project management and customer service, she's the driving force behind our 98% satisfaction rate.

Tom Bradley

Tom Bradley

Senior Plumber & Gas Fitter

Tom is our go-to expert for complex plumbing and gas fitting work. Licensed in both disciplines, he brings 15 years of experience and a meticulous eye for detail to every project.

Jake Hernandez

Jake Hernandez

Lead PVC & Drainage Specialist

Jake specialises in PVC installations and drainage solutions. His expertise in trenchless technology and pipe relining has saved our clients thousands in unnecessary excavation costs.

Licensed, Certified & Trusted

VBA Licensed
VBA #38291
Master Plumbers Assoc.
Member #1847
$20M Public Liability
Fully Insured
Police Checked
All Staff
WorkSafe Compliant
OH&S Certified

Ready to Experience the FlowRight Difference?

Join thousands of happy Melbourne homeowners and businesses who trust us with their plumbing.